Resources

News, case studies, and insights from the 8Flow team.

8Flow Achieves HIPAA Compliance
8Flow's workflow context platform is now HIPAA compliant, further solidifying our commitment to protecting customer data.
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We're Launching the Workflow Context Platform
8Flow is excited to announce the launch of the 8Flow Workflow Context Platform for People & Process Intelligence.
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8Flow's Workflow Context Platform at CCW Nashville: The Strategy and Real-World Impact of AI Workflow Intelligence
Two sessions. One mission: showing CX leaders exactly where AI belongs.
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How OP360 Drove Double-Digit Productivity Gains with 8Flow in 6 Weeks
Deployment achieved visibility into agent workflows with zero effort from the client.
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How a Fortune 500 Travel & Hospitality Platform Boosted Back-Office Productivity by 26% with 8Flow
See how this team took insights to impact in 2 weeks with 8Flow.
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8Flow Secures $10M Series A to Power the Future of Enterprise Workflow Intelligence
We're thrilled to announce that 8Flow has raised a $10 million Series A.
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Interview: Okta's Matt Egan Talks with 8Flow CEO Boaz Hecht About How AI Agents Navigate the Web
How do AI agents actually interact with websites—and what needs to change to make them more effective?
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How AI-driven Hyperautomation Can Enhance Business Efficiency
Explore the emerging trends in workflow management that will shape the future of organizational processes.
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Podcast Drop: How 8Flow Uses AI to Discover and Automate Hidden Workflows
Boaz Hecht joins The Machine Learning Podcast to discuss discovering and automating undocumented business processes.
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Podcast Drop: How AI is Redefining Customer Support with Boaz Hecht & Shep Hyken
CEO Boaz Hecht joins customer service expert Shep Hyken to explore how AI and automation are reshaping support operations.
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Fixing "Zombie" Customer Support Processes with AI
Legacy workflows, manual tasks, and outdated systems haunt support teams—slowing down agents and frustrating customers.
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What Hyperautomation Can Learn from Self-Driving Cars
Drawing parallels between autonomous vehicle development and the future of enterprise automation.
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8Flow.ai Announces Self-Learning Automation Engine for Customer Support, Raises $6.6 Million
8Flow.ai emerges from stealth with a self-learning workflow automation engine and $6.6M in funding.
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